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Receptionist. Academic Program Description
A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.
Related Occupations
- Customer Service Representatives
- Interviewers
- Receptionists and Information Clerks
- Switchboard Operators, Including Answering Service
- Telephone Operators
Colleges Offering this Curriculum
- Allegany College of Maryland
- American Indian OIC Inc
- Anoka Technical College
- Bellingham Technical College
- Brookhaven College
- Business Skills Institute-Las Cruces
- Cedar Valley College
- Clark College
- Cochise College
- Colegio Tecnologico y Comercial de Puerto Rico
- Columbia Basin College
- Eastfield College
- East Metro Opportunities Industrialization Center
- El Centro College
- Empire College School of Business
- Everest College-Vancouver
- Hagerstown Business College
- Hagerstown Community College
- Hocking College
- Holyoke Community College
- International College of Business and Technology
- International Junior College
- Iverson Business School and Court Reporting
- John Dewey College
- John Dewey College
- John Dewey CollegeArroyo Branch
- John Dewey College-Carolina Campus
- John Dewey CollegeFajardo Branch
- Kirksville Area Technical Center
- Lee County High Tech Center North
- Lower Columbia College
- Manchester Community College
- Minnesota State College-Southeast Technical-Winona
- Minnesota West Community and Technical College
- Mohave Community College
- Mountain View College
- Muskegon Community College
- Nicolet Area Technical College
- North Central Michigan College
- North Lake College
- Peninsula College
- Richland College
- Riverland Community College
- Saint Cloud Technical College
- Salt Lake Community College-Skills Center
- Sarasota County Technical Institute
- South Central College
- South Puget Sound Community College
- Spokane Community College
- The University of Montana
- Ventura Adult and Continuing Education