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Job Profile : Customer Service Representatives, Utilities

Adapted from O*NET - The Occupational Information Network. - The O*NET system serves as the nation's primary source of occupational information, providing comprehensive information on key attributes and characteristics of workers and occupations such as Customer Service Representatives, Utilities. The O*NET database houses this data and O*NET OnLine provides easy access to that information.

Occupation Description : Interview applicants for water, gas, electric, or telephone service. Talk with customer by phone or in person and receive orders for installation, turn-on, discontinuance, or change in services.

Typically Required Education : Summary data that provides the reported educational attainment of workers in this occupation.

Occupation typically requires a : On-Site or In-Plant Training

Link to the O*NET Details Report for a compete summary report for Customer Service Representatives, Utilities

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