Professional Certificate/Call Center Professional - Certificate Program at University of Phoenix - San Diego

Staticmap?size=320x260&zoom=11&maptype=roadmap&sensor=false&key=abqiaaaa6rs7dlccekipwdombvotyxs1ytlivsncokofgdnrhb6rw0dnthqcnl mjgr1e3zqv7e889bab2f7na&center=9645+granite+ridge+dive%2c+san+diego%2c+ca%2c+92123 2658&markers=9645+granite+ridge+dive%2c+san+diego%2c+ca%2c+92123 2658
This five-course executive level program is designed to help call center industry professionals to better understand the theories and methodologies behind successful management of customer contact centers. Call center leadership, strategic development and process evaluation strategies are primary areas of focus. Practical knowledge is gained through class lectures, web-based research, focused discussions and group exercises. Courses may be taken in any order.

Program Professional Certificate/Call Center Professional
Degree Certificate Program
Category Business & MBA/Sales
Location Alpine, California
Further Information University of Phoenix-San Diego Campus

CLICK HERE -> Request More Information