The objective of the Medical Office Assistant program is to prepare students with the knowledge, technical skills, and work habits required for an entry-level position in Medical Assisting or related areas. Graduates of this program may work under the direction of the physician in private or group practices, clinics, and other medical facilities. Graduates may choose to specialize in front or back office duties, or diversify and do both. Upon successful completion of the program, graduates will be awarded a diploma. Back office duties may include preparing patients for exams, obtaining patient histories, monitoring vital signs, assisting during exams and minor surgeries, administering injections, performing EKGs, and venipuncture. Other responsibilities may include performing dipstick urinalysis, hematrocrits, and hemoglobins, and the maintenance and ordering of equipment and supplies. Front Office duties may include appointment scheduling, filing, billing, procedural and diagnostic coding, insurance billing, data entry, patient referrals, patient communications, and the use of multi-line telephones and transcription machines.
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