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Customer Quality Engineer (Resident)

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Basic Job Info

MX-Ciudad Apodaca
Begin Date
End Date
Base Pay
Employment Type
Manages Others
Relocation Covered

Job Description

Position Summary:

Senior Quality Engineer responsible for supporting on site at OEM Customer locations in Monterey Mexico. (Navistar and Freightliner)

Essential Functions:

  • Promotes and maintains strong customer relationships
  • Lead Interface with customers & BCVS plants to define customer quality requirements and monitor performance.
  • Become Expert at all Bendix products through training.
  • Maintain Test Utilize pneumatic and electronic test equipment on site at customer location to validate Bendix products.
  • Preform Containment Activities at OEM Plant for Quality Spills as required.
  • Lead 3rd Party Containment Activities at OEM Plant for Quality Spills as required
  • Lead customer Installation Audits of Bendix products at assigned OEM Manufacturing plants.
  • Assist with problem solving and corrective action updates with Bendix Manufacturing Plants and CoC Product Engineering.
  • Assist as needed APQP activities for new product introductions at assigned OEM plant locations.
  • Provide leadership with customer score cards maintenance.
  • Presents at weekly Quality Review status of customer claims and scorecards
  • Travel requirements vary based on projects and issue resolution from 10% to over 25%.
Required Skills
  • Analytical & Quantitative
  • Fluent in Spanish and English
  • Maintain strong Customer relationships
  • Able to work remotely at customer location. Maintain Desk/Office
  • Self-motivated, positive attitude, self-reliant
  • Multi-task oriented, ability to balance multiple assignments
  • Flexible – can adapt to frequent priority changes & substantial role diversity
  • Excellent written & verbal communication skills
  • Ability to work collaboratively with Bendix Plants as well as with OEM customers
Required Experience
  • 5+ years of experience in the truck, automotive or aerospace industries in the areas of Quality and Engineering

Job Requirements

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