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Service Desk Specialist

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Basic Job Info

Job Type
Begin Date
End Date
Base Pay
Employment Type
Manages Others
Relocation Covered

Job Description

Insight Global is seeking a talented Service Desk Specialist sitting on client site in Fort Belvoir, VA. This person will be a member of a 31 person team and will be providing tier 1 & tier 2 support to roughly over 8,000 end users across the globe and in areas such as Europe, Asia, Africa, and North America. On a daily basis this person will be providing ISP services and enterprise support to personnel in worldwide locations. On the service desk team, troubleshooting issues will be realted to DHCP, Windows OS, active directory, and all microsoft applications and windows OS. All support will be done through the phone with full ticket resolution on first call. This is NOT a call center environment. Instead, this is an opportunity to grow and be a part of a large, global services operation and its initial stand-up.

Job Requirements

  • Active TS with SCI eligiblity in JPAS
  • IAT Level II
  • Ability to take Microsoft computing environment certification within the first 6 months

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