Service Writer - Service Advisor - Automotive

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Basic Job Info

 
Company
 
Location
US-PA-Beaver Falls, PA
 
Experience Required
At least 2 year(s)
 
Begin Date
11/20/2017
 
End Date
12/19/2017
 
Base Pay
N/A
 
Employment Type
Full-Time
 
Manages Others
False
 
Travel Required
None
 
Relocation Covered
False

Job Description


SERVICE WRITER / SERVICE ADVISOR

The Service Writer / Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.



  • Ensure that customers receive prompt, courteous, and effective service 
  • Drive the sale of technicians' time to meet departments sales forecast
  • Prioritize required services, and be prepared to provide options upon request.
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Ensure customer has a positive dealership experience 
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.   
  • Job Requirements

    As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor: 


    • 2 years of experience in a service advisor role strongly preferred
    • Must have computer proficiency
    • Valid driver's license


    Start your career as a Service Writer/Service Advisor for Beaver County Dodge Chrysler Jeep today. Apply Now!

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