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IT Helpdesk and Data Operations

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Basic Job Info

US-IA-Bettendorf, IA
Experience Required
At least 1 year(s)
Degree Required
High School
Begin Date
End Date
Base Pay
$14.00 - $16.00 /Hour
Employment Type
Manages Others
Relocation Covered

Job Description

The Sedona Group is currently seeking an experienced IT Help Desk /Data Operator. As a IT Help Desk Operator for our client, your job duties will include, but are not limited to, the following:

  • Clean and inspect all computer hardware according to established schedule.
  • Maintain control of access to computer equipment and data.
  • Log all malfunctions of computer system and equipment.
  • Ensure End of Month, Quarter &Year End processing are completed as required.
  • Assist staff with password changes and lockouts assigned to this authorization.
  • Terminate applications for staff when hung or locked up.
  • Assist staff with zipping, encrypting and password protecting files as needed.
  • Create, update, and publish PDF Forms for staff as needed.
  • Assist in system maintenance as directed.
  • Protect and respect company property, equipment and supplies.

Job Requirements

  • High School Graduate and experience in computer operation
  • Detail oriented
  • Dependable
  • Good communication skills and problem solving abilities
  • Ability to analyze a problem quickly & accuracy¬†
  • Ability to make decisions
  • Ability to work independently with little or no supervision
  • Ability to work effectively in stressful situations
  • Positive attitude and ability to assist people
  • Excellent PC and typing skills
  • All job offers are contingent upon successful¬†completion of a criminal background check and credit check

Sedona is an Equal Opportunity Employer.

Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.

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