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Office and Administrative Support Occupation Profiles


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Distinct Groups (56): https://www.bls.gov/oes/current/oes430000.htm
Employment: 22,026,080
Mean Hourly Wage: $17.91
Mean Annual Wage: $37,260
Largest Employment Category--Office Clerks, General—2,955,550
Smallest Employment CategoryCommunications Equipment Operators—2,150
Wage Estimates for the entire group can be found here

The Office and Administrative Support occupation profiles compiled by the U.S. Bureau of Labor Statistics (released in May 2016 and modified in March 2017) include specific information about 56 distinct occupational job types

Explore the qualifications and nature of each job type through links on this page and throughout the site. 

Of these job types, the Bureau of Labor Statistics has designated the following as having a Bright Outlook status, meaning they are projected to display “Rapid Growth” and/or “Numerous Job Openings” during the period between 2016-2026. “Rapid Growth” means the category is projected to grow faster than average (employment increase of 10% or more), and “Numerous Job Openings” is defined as projected to have 100,000 or more job openings during this time period.

Billing and Posting Clerks and Machine Operators Rapid Growth Video
Bookkeeping, Accounting, and Auditing Clerks Numerous Job Openings Video
Cargo and Freight Agents Rapid Growth Video
Communications Equipment Operators, All Other Rapid Growth Video
Couriers and Messengers Rapid Growth Video
Customer Service Representatives Numerous Job Openings Video
Financial Clerks, All Other Rapid Growth Video
First-Line Supervisors of Office and Administrative Support Workers Numerous Job Openings Video
Insurance Claims and Policy Processing Clerks Rapid Growth Video
Loan Interviewers and Clerks Rapid Growth Video
Medical Secretaries Rapid Growth Video
Office Clerks, General Numerous Job Openings Video
Receptionists and Information Clerks Numerous Job Openings Video
Secretaries and Admin Assistants, Except Legal, Medical, & Executive Numerous Job Openings Video
Stock Clerks and Order Fillers Numerous Job Openings Video

Fast Facts: The Bureau of Labor Statistics (“BLS”) estimates that 22,026,080 are employed in this occupational group earning the “mean annual wage” (as defined below) of $37,260.

If you are interested in assessing long-term trends and comparing the Bureau’s annual surveys beginning in 1988 see here

In general, the “mean” is the sum of the total values (e.g., wages) in the data set or survey divided by number of values (while the “median” is the middle value in same the sequence. The term “mean annual wage” (or “MAW”) is calculated by multiplying the mean hourly wage as determined by the BLS by a “year-round, full-time” hours figure of 2,080 hours. So, for example, the Office and Administrative group’s mean hourly wage of $17.913, multiplied by 2,080, results in the mean annual wage of $37,260.

Did you know? The top four metropolitan areas with the highest concentration of jobs in this occupation are in just two States: Texas, with #1 Laredo, TX  (215.01 per 1,000 jobs) and #4 College Station-Bryan, TX  (198.20 per 1,000); and Illinois, with #2 Danville, IL (200.81 per 1,000) and #3 Springfield, IL (198.30 per 1,000). When it comes to top paying metropolitan areas, Northern California rules with the top three: San Francisco-Redwood City-South San Francisco, CA Metropolitan Division ($50,210), San Jose-Sunnyvale-Santa Clara, CA ($49,060), San Rafael, CA Metropolitan Division ($47,690) and (#6) Oakland-Hayward-Berkeley, CA Metropolitan Division ($44,690).

Highest Paid (mean annual wage)

Lowest Paid (from the lowest)


For the entire list of mean annual wages for this occupation (from highest to lowest), see here 

Sources: In addition to specific citations noted, supplementary source materials include the United States Bureau of Labor Statistics.

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