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Office and Administrative Support - Microblog


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Distinct Groups (56): https://www.bls.gov/oes/current/oes430000.htm
Employment: 22,026,080
Mean Hourly Wage: $17.91
Mean Annual Wage: $37,260
Largest Employment Category--Office Clerks, General—2,955,550
Smallest Employment CategoryCommunications Equipment Operators—2,150
Wage Estimates for the entire group can be found here

The Office and Administrative Support occupation profiles compiled by the U.S. Bureau of Labor Statistics (released in May 2016 and modified in March 2017) include specific information about 56 distinct occupational job types

Explore the qualifications and nature of each job type through links on this page and throughout the site. 

Of these job types, the Bureau of Labor Statistics has designated the following as having a Bright Outlook status, meaning they are projected to display “Rapid Growth” and/or “Numerous Job Openings” during the period between 2016-2026. “Rapid Growth” means the category is projected to grow faster than average (employment increase of 10% or more), and “Numerous Job Openings” is defined as projected to have 100,000 or more job openings during this time period.

Billing and Posting Clerks and Machine Operators Rapid Growth Video
Bookkeeping, Accounting, and Auditing Clerks Numerous Job Openings Video
Cargo and Freight Agents Rapid Growth Video
Communications Equipment Operators, All Other Rapid Growth Video
Couriers and Messengers Rapid Growth Video
Customer Service Representatives Numerous Job Openings Video
Financial Clerks, All Other Rapid Growth Video
First-Line Supervisors of Office and Administrative Support Workers Numerous Job Openings Video
Insurance Claims and Policy Processing Clerks Rapid Growth Video
Loan Interviewers and Clerks Rapid Growth Video
Medical Secretaries Rapid Growth Video
Office Clerks, General Numerous Job Openings Video
Receptionists and Information Clerks Numerous Job Openings Video
Secretaries and Admin Assistants, Except Legal, Medical, & Executive Numerous Job Openings Video
Stock Clerks and Order Fillers Numerous Job Openings Video

Fast Facts: The Bureau of Labor Statistics (“BLS”) estimates that 22,026,080 are employed in this occupational group earning the “mean annual wage” (as defined below) of $37,260.

If you are interested in assessing long-term trends and comparing the Bureau’s annual surveys beginning in 1988 see here

In general, the “mean” is the sum of the total values (e.g., wages) in the data set or survey divided by number of values (while the “median” is the middle value in same the sequence. The term “mean annual wage” (or “MAW”) is calculated by multiplying the mean hourly wage as determined by the BLS by a “year-round, full-time” hours figure of 2,080 hours. So, for example, the Office and Administrative group’s mean hourly wage of $17.913, multiplied by 2,080, results in the mean annual wage of $37,260.

Did you know? The top four metropolitan areas with the highest concentration of jobs in this occupation are in just two States: Texas, with #1 Laredo, TX  (215.01 per 1,000 jobs) and #4 College Station-Bryan, TX  (198.20 per 1,000); and Illinois, with #2 Danville, IL (200.81 per 1,000) and #3 Springfield, IL (198.30 per 1,000). When it comes to top paying metropolitan areas, Northern California rules with the top three: San Francisco-Redwood City-South San Francisco, CA Metropolitan Division ($50,210), San Jose-Sunnyvale-Santa Clara, CA ($49,060), San Rafael, CA Metropolitan Division ($47,690) and (#6) Oakland-Hayward-Berkeley, CA Metropolitan Division ($44,690).

Highest Paid (mean annual wage)

Lowest Paid (from the lowest)


For the entire list of mean annual wages for this occupation (from highest to lowest), see here 

Sources: In addition to specific citations noted, supplementary source materials include the United States Bureau of Labor Statistics.

Highest to Lowest Paid Salary (Full List)

By the Numbers: The complete list from the Highest to the Lowest paid:

Job Title (# of members) Annual Mean Wage 
1.    Executive Secretaries and Executive Administrative Assistants (631,610) $57,910
2.    First-Line Supervisors of Office & Administrative Support Workers (1,443,150) $57,890
3.    Brokerage Clerks (59,820) $52,380
4.    Postal Service Mail Carriers (328,950) $50,610
5.    Postal Service Mail Sorters, Processors, & Processing Machine Operators (110,770) $49,710
6.    Production, Planning, and Expediting Clerks (321,780) $49,050
7.    Postal Service Clerks (82,030) $48,360
8.    Statistical Assistants (10,900) $48,300
9.    Legal Secretaries (191,200) $47,900
10.  Desktop Publishers (13,090) $44,380
11.  Cargo and Freight Agents (88,920) $44,250
12.  Computer Operators (46,810) $43,880
13.  Payroll and Timekeeping Clerks (159,650) $43,580
14.  Eligibility Interviewers, Government Programs (135,940) $43,550
15.  Telephone Operators (8,860) $43,030
16.  Procurement Clerks (72,120) $41,980
17.  Communications Equipment Operators, All Other (2,150) $41,910
18.  Meter Readers, Utilities (34,070) $41,890
19.  Financial Clerks, All Other (34,540) $41,870
20.  Dispatchers, Except Police, Fire, and Ambulance (197,910) $41,190
21.  Police, Fire, and Ambulance Dispatchers (95,170) $41,070
22.  Insurance Claims and Policy Processing Clerks (274,350) $40,780
23.  Loan Interviewers and Clerks (224,340) $40,300
24.  Bookkeeping, Accounting, and Auditing Clerks (1,566,960) $40,220
25.  Human Resources Assistants, Except Payroll and Timekeeping (137,150) $40,100
26.  Information and Record Clerks, All Other (166,850) $40,090
27.  Word Processors and Typists (67,230) $39,970
28.  Proofreaders and Copy Markers (11,430) $39,640
29.  Credit Authorizers, Checkers, and Clerks (37,680) $39,320
30.  Court, Municipal, and License Clerks (128,620) $39,160
31.  Reservation and Transportation Ticket Agents and Travel Clerks (146,350) $38,050
32.  Correspondence Clerks (6,780) $37,660
33.  Bill and Account Collectors (298,960) $37,620
34.  Billing and Posting Clerks (485,220) $37,570
35.  New Accounts Clerks (41,630) $36,480
36.  Secretaries and Admin Assistants, Except Legal, Medical, & Executive (2,295,510) $36,140
37.  Office and Administrative Support Workers, All Other (216,650) $36,040
38.  Customer Service Representatives (2,707,040) $35,170
39.  Order Clerks (176,850) $35,160
40.  Medical Secretaries (556,820) $35,060
41.  Interviewers, Except Eligibility and Loan (186,030) $33,640
42.  Shipping, Receiving, and Traffic Clerks (676,990) $33,150
43.  Office Clerks, General (2,955,550) $33,010
44.  Office Machine Operators, Except Computer (58,160) $32,390
45.  Data Entry Keyers (194,810) $31,640
46.  File Clerks (130,950) $31,260
47.  Weighers, Measurers, Checkers, and Samplers, Recordkeeping (74,460) $31,080
48.  Mail Clerks and Mail Machine Operators, Except Postal Service (91,530) $30,580
49.  Couriers and Messengers (74,120) $29,920
50.  Switchboard Operators, Including Answering Service (90,910) $29,720
51.  Receptionists and Information Clerks (997,770) $29,120
52.  Gaming Cage Workers (18,810) $28,120
53.  Tellers (496,760) $28,060
54.  Library Assistants, Clerical (98,560) $27,450
55.  Stock Clerks and Order Fillers (2,016,340) $26,670
56.  Hotel, Motel, and Resort Desk Clerks (248,440) $23,530


What's Hot

What’s Hot: “Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds.” Previously unrewarded efforts are beginning to pay off for postal workers. As of March 2017, Postal Service Mail Carriers ($50,610) and Mail Sorters, Processors, and Processing Machine Operators ($49,710) are the fourth and fifth spots on the Best Paid list of the Office and Administrative Support occupational group. Della Street of Perry Mason fame would also take heart that Executive Secretaries and Administrative Assistants are getting their due, topping the list with an annual average at $58,910 (and making a big jump from the fifth spot at $42,340 as recently as 2008).

What’s Not: Call or arrive anytime and the Hotel, Motel, and Resort Desk Clerks are there to help. Problem is, their mean annual wage ($23,530) often leaves their bank accounts with vacancy. Also underappreciated are the Stock Clerks and Order Fillers ($26,670 and Tellers ($28,060) follow on the Least Paid list.

Wage Estimates for the entire group can be found here


GPS Your Career

GPS Your Career: According to the BLS, the States with the highest employment level in the Office and Administrative Support occupational group are:

California (2,498,730 workers)
Texas (2,008,820)
New York (1,499,510)
Florida (1,442,140)
Pennsylvania (944,240)

States with the highest concentration of jobs are:

Utah (177.17 per 1,000 jobs)
Florida (175.40)
Arizona (172.79)
Texas (171.03)
Delaware (168.21)

The top paying States for this occupation are below.  The Northeast corridor presents a haven for Management positions.

District of Columbia ($51,650 annual mean wage)
Alaska ($43,380)
Connecticut ($43,120)
Massachusetts ($42,970)
New York ($42,220)